Legal

Legal and policies

Everything that governs your use of Growcord, in plain language and on one page each.

In effect from 7 August 2026. Issued by Growcord, a trade name of Idrishi, First Floor, Plot No. 39, Block R-5, Mohan Garden, New Delhi, Delhi 110059, India. GSTIN 07AESPW3016N1ZS.

These documents apply to Idrishi, a sole proprietorship trading as Growcord, of First Floor, Plot No. 39, Block R-5, Mohan Garden, New Delhi, Delhi 110059, India, GSTIN 07AESPW3016N1ZS, which operates the Growcord WhatsApp Business Platform. They are written to be read by the person who has to rely on them, not only by a lawyer checking a box.

Terms of ServiceThe contract between you and Growcord: what the subscription buys, what you may send over WhatsApp, and who is responsible for what.Privacy PolicyWhat we collect, why we hold it, who we share it with, and how to exercise your rights under the Digital Personal Data Protection Act, 2023.Cancellation and Refund PolicyThe 7 day money back window on a first subscription, how to cancel, what is refundable and what is not.Service Level AgreementThe uptime we commit to, the response times you can hold us to, and the service credits owed when we miss them.SupportHow to reach a human, what each plan includes, and what we need from you to answer in one reply.ContactRegistered address, GSTIN, phone, email and the named grievance officer for complaints.

If something in any of them is unclear, ask rather than guess. Write to [email protected] and we will explain what a clause means and, where it reads badly, fix the wording.

Questions about this document

Write to [email protected] or call +91 88003 17861. Full contact details, including the named grievance officer, are on the contact page.